Analytics Solutions for Business

PUTTING YOUR DATA TO WORK FOR YOU

Visually Track Your Progress . Make Better Decisions. Improve Your Results.

RESULTS FOCUS

MORE SCALABLE

GROWTH READY

NOT SURE WHERE TO START WITH YOUR DATA?

Complex

COMPLEX

Data that is hard to find, harder to pull together and really difficult to understand. Where do you even start?

TooManyOptions

TOO MANY OPTIONS

There's an app for this and a software for that. What ones should you be using?

Uncertain Returns

UNCERTAIN RETURNS

Doing more with data sounds neat and cool. But will you actually get a return on investment?

PUT YOUR DATA TO WORK FOR YOU

 

Our clients from coast to coast are benefiting from our straightforward, proven process to KPIs and Dashboards.

Benefits from our approach include:
Improve the results focus within your teams

Better communications and engagement

More easily deal with a rapid pace of change

Become less reliant on 'tribal knowledge' of key people

WE WILL GUIDE YOU TO RESULTS FROM YOUR DATA

It’s ok if you’re not an expert in harnessing your data. It’s likely not something you need to have focused on before.  We can help you get started, follow an easy process, and generate results quickly.

Plus, we don’t want to set aside the business and industry knowledge that you have built through the years. On the contrary, our approach is to supplement all smarts you have now – not to replace it. We want to help you make key decisions with the benefit of data-driven insights and your experience. The best decisions come from brain AND gut.

We’ve built a system that will help you unlock the true value of your data. With over 25 years experience in growing businesses with data, process, and technology improvements - we are the right guide for your data journey.

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3 EASY STEPS TO HARNESSING YOUR DATA

1. 
SCHEDULE A CALL

Book a free call to discuss where you are, where you want to go, and what's in the way.

2. 
EXECUTE

We will guide you towards the progress you seek, aided by our proven processes and tools.

3. 
HARNESS YOUR DATA

Capture your data.  Generate more insights. Improve your results.

KPI DASHBOARDS

Get started quickly, follow an easy process, and generate lasting results using the 4D KPI Builder™ system

Everyone wants to understand their progress towards their goals better. But, it can be overwhelming to get started.

How to determine what KPIs are needed? How to set goals? How to pull the data together?   And then, how to use it? These are all things that business leaders don’t need to do every day.

 This is where we can enter the picture. We will guide you through the entire process with a clear proven 4-step system to create your KPI Dashboards. We call it the 4 D’s.

By following the 4D KPI Builder™ process, you can confidently move through the maze of data, metrics, goals and technology.  In a very short time, you will have what you need to see your business in a new light.

Customer Dashboard
A sample of a KPI dashboard (Rolling 12 - Customer)

 

The 4D KPI BUILDER™ Process

Step 1

Discover

Step 2

DESIGN

Step 3

DIGITIZE

Step 4

DO IT

Discover

  • Understand the current situation
  • Define KPI's required
  • Set audiences and frequencies

Design

  • Dashboard layouts
  • KPI and goal details
  • Data sources and automations

Digitize

  • Build KPI dashboards
  • Schedule snapshots
  • Test and fine-tune

Plan

  • Training - insights from KPI dashboards
  • Rollout
  • Supporting your success

PROCESS IMPROVEMENT

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Improve your processes, without the drudgery of traditional process improvement approaches.

Who doesn’t want more effective, fluid processes? But, conventional approaches to process improvement are heavy on documents and have a long path to results. We rely on a more effective approach, inspired by the process mining school of though.

Process mining is a modern approach to process improvement that starts by studying your data to learn how your processes are functioning. With a process mining approach, it is quick to determine what your key processes are and how mature they are.

Effort goes into creating KPIs and visualizations that you can use for process improvement, and to run your business after the project is complete. Improvements are identified and implemented in an iterative fashion, while using your data to verify the results are as expected.


OUR PROCESS IMPROVEMENT APPROACH

STEP 1

DISCOVER

Discover
  • Understand key business processes
  • Assess available data
  • Leader conversations

STEP 2

ASSESS

Assess
  • SOPs & Training
  • Delegation
  • Automation

STEP 3

KPI'S

Visualize
  • Create KPIs
  • Generate Dashboards
  • Assess Gaps & Opportunities

STEP 4

IMPROVE

Improve
  • Insights from KPIs
  • Enhance Processes
  • Add Digital & Automation

CLOUD MIGRATION

Business leaders understand the need to use software effectively in their business. But there are so many options. And it is so frustrating when the software doesn’t do what you need? How to confidently choose software and move forward?

 We bring you an effective software selection approach so that you can get clear on what you want, assess solutions for what really matters, and confidently move forward with a solid understanding of what is involved.  We occasionally implement a few of the solutions ourselves.  But if we aren't the right ones to implement, we can help you choose someone who is.

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Our CLOUD MIGRATION approach

Step 1

Discover

Step 2

EVALUATE OPTIONS

Step 3

SELECT & PLAN

Step 4

DO IT

Discover

  • Interview key players
  • Review current software
  • Capture key requirements

Options

  • Create long list of vendors
  • Down-select to short list
  • Detailed assessment

Plan

  • Select solution
  • Plan implementation
  • Clarify Budget

Plan

  • Buy software
  • Select implementation partner
  • Speed to the benefits you seek

SUCCESS STORIES

TOP NOTCH TEAM

"...Second Spring Digital is a top-notch team that answered any questions we had and provided value to us. They showed us tools, tips and tricks and the discussion within the group has provided us value that we can implement.” 

Peter Davis, Business Development Lead Wabanaki Maple

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FUN, ENGAGING & STRAIGHTFORWARD

"Creating a Digital Strategy with Second Spring was fun, engaging, and straightforward. The HotSpot team feels confident taking our next steps to grow with digital."

Phillip Curley, CEO HotSpot Parking

Phillip Curley

Second To None

"The Second Spring team is second to none when it comes to understanding our business. The work was well organized, interesting and thorough." 

Mike Milburn, CEO 3D Datacomm

Mike Milburn

CONFIDENT

“It has been a pleasure to work with the Second Spring team to develop MapleCure’s digital strategy. Our roadmap is now optimized to ensure sales growth for MapleCure and our retailers. We feel confident taking our next steps with digital.” 

Eric Caron, Co-Founder MapleCure

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